1. Information We Collect
When you opt in to our SMS communication, we may collect the following:
- Name
- Mobile number
- Appointment details (e.g., date, time, provider)
- Consent status (opt-in/opt-out)
- Communication preferences
2. How We Use Your Information
Your information is used solely for:
- Sending appointment reminders and confirmations
- Notifying you of scheduling changes
- Following up on missed or upcoming appointments
- Responding to your questions or requests
3. Sharing of Information
We do not sell, trade, or rent your personal information to third parties. Your data may only be shared with service providers involved in our appointment scheduling and communication systems, strictly for operational purposes.
4. Data Security
We implement reasonable physical, technical, and administrative safeguards to protect your data. However, no electronic transmission is 100% secure.
5. Your Choices
You can opt out of SMS communication at any time by replying STOP
6. Changes to This Policy
We may update this policy periodically. Changes will be posted on our website and effective immediately upon posting.