About Us
One of the most reliable virtual medical assistance purveyors to healthcare providers and medical professionals
HVAide is a subsidiary of Remoworks International LLC., a Delaware-registered umbrella organization. Remoworks is also the parent company of Legal Virtual Aide (LV-Aide), a virtual legal assistance provider, and Business Virtual Aide (BVAide), a virtual business support solutions provider.
Get to know us
About HVAide
Healthcare Virtual Aide (HVAide) is one of the most reliable virtual medical assistance purveyors to healthcare providers and medical professionals. Our team consists of medically-knowledgeable Filipino professionals who are capable of doing live medical scribing, taking phone calls, managing patient appointments, maintaining the patient database, insurance verification and pre-certification, medical transcription, and other related administrative tasks.
HVAide also provides job opportunities for Filipino professionals who are dedicated to help physicians and healthcare professionals improve the lives of people who need medical assistance.
Meet The Management
Meet the dedicated experts driving our success. With deep industry experience and a shared commitment to excellence, our team is focused on delivering innovative solutions that move your business forward.
President
Dick Roma Opulencia
The President of Remoworks International LLC, Dick Opulencia, or “Doc,” is a creative innovator and entrepreneur with over 11 years of experience in business leadership. Doc is a savant in all aspects of business formation, operation, finance, and management.
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A goal-focused professional, Doc has excellent technical and communication skills. He is motivated and enthused about new challenges and tasks and takes an excellent approach to achieve success in all projects, especially the most challenging ones.
A multi-skilled entrepreneur, Doc is also a seasoned software developer with over 15 years of experience. He also has expertise on various quality processes and techniques with which he efficiently took care of his and his team’s quality deliverables which helped in gaining satisfied customers for the organization.
As President and Founder of HVAide, Doc envisions a healthcare system wherein the medical practitioner can focus on the craft itself while healthcare assistants deal with the administrative and operational concerns, and a system wherein these practitioners need not spend much to streamline their operations. This vision inspired Doc to start HVAide.
Vice President
Asisclo Castañeda
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AC is an experienced corporate law practitioner with a demonstrated history of working with some of the biggest law firms in the country. His areas of expertise include corporate law, regulatory compliance, data privacy, contracts negotiation, employment law, risk assessment, AML, and management of legal compliance, among others.
A passionate strategist, AC builds and executes programs to help expand HVAide and elevate customers’ experience. He is effective in working in diverse, multicultural environments in start-up organizations.
Client Relations Manager
Katrina Villanueva
A dedicated Client Relations Manager with over 10 years of experience in in building strong client partnerships and delivering exceptional customer experiences. At Remoworks International, she plays a key role in managing client relationships, ensuring satisfaction, and aligning services with each client’s unique needs.
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She brings extensive experience in account management, recruitment coordination, and client success—working closely with both clients and internal teams to create effective, long-term solutions. Her ability to understand client goals and translate them into actionable strategies has contributed to improved retention, smoother operations, and overall business growth.
Katrina’s professional journey also includes experience in the airline and financial services industries, where she developed a strong foundation in communication, problem-solving, and service excellence in fast-paced, high-pressure environments.
Recognized for her proactive approach and people-first mindset, Katrina is passionate about creating meaningful client relationships and ensuring every engagement is handled with care, efficiency, and professionalism.
Billing & Finance
Dr. Atricia Anne Castañeda
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Hardworking, responsible, and detail oriented, Atricia is highly organized in finance and billing matters. Despite being multitalented, she is a team player and has great work ethic and balance, which is evidenced by her efficient work with HVAide and in Castañeda Ship Manning Agency as Vice President for Finance, plus as a mother to a pre-teen daughter and to a fur baby.
HR Recruitment
Josephine Santos Castañeda
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A bright and passionate woman, Josephine manages her time well between her family and work. She is a consummate team player who does everything she can for the team.
Head of Operations
Christina Mae Opulencia
Cristina Mae or “Mae” is a registered nurse. She has worked as an Emergency Room nurse for more than 3 years. She also owned and managed a wellness spa for 5 years. She has been a healthcare virtual assistant for 3 years.
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Mae’s dedication, focus and extensive experience as an entrepreneur, healthcare professional and virtual assistant enable her to effectively support HVAide business practices, organize and direct their organizations’ processes.
Dedicated Healthcare Virtual Support Starts Here
Partner with HV Aide and gain access to experienced healthcare virtual professionals who help reduce administrative workload, improve efficiency, and support your team’s growth. From billing and payer coordination to clinical and administrative support, we’re here to help you operate smarter.